In October 2023, Senghor Logistics received an inquiry from Trinidad and Tobago on our website.
The inquiry content is as shown in the picture:
After communication, our logistics expert Luna learned that the customer's products are 15 boxes of cosmetics (including eye shadow, lip gloss, finishing spray, etc.). These products include powder and liquid.
The service feature of Senghor Logistics is that we will provide 3 logistics solutions for every inquiry.
So after confirming the cargo information, we provided 3 shipping options for customer to choose from:
1, Express delivery to the door
2, Air freight to the airport
3, Sea freight to the port
The customer chose air freight to the airport after careful consideration.
Most cosmetics categories are non-hazardous chemicals. Although they are not dangerous goods, MSDS is still required for booking and shipping whether by sea or by air.
Senghor Logistics can also provide warehouse collection services from multiple suppliers. We also saw that this customer's products also come from several different suppliers. At least 11 MSDSs were provided, and after our review, many did not meet the requirements for air freight. Under our professional guidance, the suppliers made corresponding modifications, and finally they successfully passed the airline's audit.
On November 20, we received the customer's freight fee and helped the customer arrange the flight space for November 23 to ship out the goods.
After the customer successfully received the goods, we communicated with the customer and found out that another freight forwarder had actually helped collect the goods and book space for this batch of goods before we took over the processing. Moreover, it was stranded in the previous freight forwarding warehouse for 2 months with no way to arrange shipment. Finally, the customer found our Senghor Logistics website.
Senghor Logistics’ 13 years of logistics experience, careful quotation solutions, professional document review, and freight shipping capabilities have allowed us to get good reviews from customers. Welcome to contact us for any cargo freight arrangements for your goods.
Post time: Apr-23-2024
